AI you can use today
- Forecasting: occupancy, demand and revenue trends
- Recommendations: pricing and upsell suggestions
- Ops automation: task routing and SLA prioritization
- Controls: anomaly detection for bills/discounts
AI integration at every step
Practical, measurable AI for hotel operations—built into workflows, not bolted on as a chatbot.
Agentic AI in motion
Agentic AI doesn't just recommend—it acts. Our roadmap focuses on safe, auditable automation.
- Auto‑create tasks from incidents and guest signals
- Auto‑generate follow‑ups and loyalty workflows
- Auto‑optimize procurement and reorder decisions
- Explainable suggestions with audit trails
Advanced Intelligence
Next-generation AI capabilities for predictive operations and personalized guest experiences.
- Predictive guest preferences and behavior
- Dynamic pricing with market intelligence
- Voice-activated operations assistance
- Real-time sentiment analysis
Guest journey + AI touchpoints
A simple way to understand where AI creates value and reduces workload.
Pre‑arrival
Forecast demand and recommend rates; identify high‑value guests for upgrades.
- Demand forecast → rate suggestions
- Upgrade/upsell targeting
- Overbooking risk alerts
Arrival
Smooth check‑in with preference‑aware room allocation and queue control.
- Smart room assignment
- Queue & staffing suggestions
- ID & profile consistency checks
During stay
Upsell suggestions and service recovery cues to protect ratings and reviews.
- Sentiment signals
- Personalized add‑ons
- Escalation triggers
Operations
Predictive maintenance + scheduling optimization for housekeeping and engineering.
- Maintenance prediction
- Task routing & SLA
- Smart rostering
Billing
Detect anomalies, prevent revenue leakage and improve audit readiness.
- Discount anomaly alerts
- GST/tax consistency checks
- Credit risk cues
Post‑stay
Automate follow‑ups and repeat‑guest programs based on stay patterns.
- Automated follow‑ups
- Review generation prompts
- Loyalty segmentation
Trust, privacy and control
AI should improve outcomes while keeping decisions transparent and auditable.
Role‑based access
AI suggestions respect user roles—only authorized users see sensitive data.
Audit trails
Actions and recommendations are logged—supporting compliance and investigations.
Configurable policies
Control what AI can do (suggest vs. auto‑act) property by property.
See AI workflows in action
We'll walk you through real scenarios: rate change, housekeeping surge, billing anomalies and procurement planning.